The Art of Giving and Receiving Feedback Program

Empowering individuals to enhance communication and drive continuous improvement through effective feedback techniques.

The Art of Giving and Receiving Feedback Program

The Art of Giving and Receiving Feedback Program equips participants with essential skills to navigate the feedback process confidently and effectively.

Through interactive sessions, individuals will learn to deliver and receive various types of feedback, fostering a culture of continuous improvement.

This program is designed for all organizational levels, ensuring a comprehensive understanding of feedback models, techniques, and best practices.

Learning Objectives

Define Feedback and Its Purpose

Participants will gain a clear understanding of what feedback is and its essential role in personal and professional development.

Identify the Benefits of Giving and Receiving Feedback

Learn to recognize the positive impacts that effective feedback can have on individual growth and organizational improvement.

Deliver Positive, Negative, and Constructive Feedback Effectively

Develop the skills to provide various types of feedback in a balanced and impactful manner.

Utilize Different Feedback Models and Frameworks

Gain proficiency in applying feedback models such as STAR, SBI, DESC, and CEDAR to enhance communication and feedback processes.


The Art of Giving and Receiving Feedback Program delves into the power of feedback as a tool for continuous improvement.

Participants will explore effective techniques for providing and receiving feedback, ensuring they can handle difficult conversations and emotional responses constructively.

This comprehensive course is suitable for individuals at all organizational levels, promoting a culture of open and honest communication.

Understanding the Purpose of Feedback

Learn the fundamental reasons why feedback is crucial for personal and professional development.

Types of Feedback

Differentiate between conduct-based, source-based, and tone-based feedback to apply the most suitable type in various situations.

Effective Feedback Techniques

Discover best practices for delivering positive, negative, and constructive feedback to enhance communication and performance.

Feedback Models and Frameworks

Utilize models such as STAR, SBI, DESC, and CEDAR to structure feedback in a clear and impactful manner.

Navigating Difficult Conversations

Develop strategies to handle challenging discussions and manage emotional responses during feedback sessions.

Promoting a Feedback Culture

Foster a positive environment where regular, open, and honest feedback is encouraged and valued within the organization.

Embark on a transformative journey with us to master the art of giving and receiving feedback, enhance your communication skills, and drive continuous improvement within your organization. Are you ready to unlock the power of effective feedback and lead with confidence?

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European Center of Leadership, Entrepreneurship and Education