Communication
Business Communication Program
The 'Business Communication' program allows professionals to master essential skills for effective written and oral communication, active listening, and managing non-verbal signals. Through interactive sessions and practical exercises, participants gain confidence and clarity in various professional contexts.
Overview
Program Objectives
- •Understand principles and theories of professional communication.
- •Develop skills in written communication (emails, memos, letters).
- •Improve oral communication (presentations, meetings).
- •Master active listening and non-verbal communication.
- •Overcome communication barriers (cultural, linguistic, emotional).
- •Manage conflicts through communication.
Curriculum
Module 1
Effective Written Communication
- •Drafting emails, memos, letters
- •Clarity and conciseness in professional writing
Module 2
Oral Communication Techniques
- •Presentations and public speaking
- •Meetings and professional interactions
Module 3
Active Listening and Engagement
- •Active listening techniques
- •Managing engagement in communication
Module 4
Non-Verbal and Intercultural Communication
- •Body language and expressions
- •Intercultural communication
Module 5
Conflict Management
- •Conflict management strategies
- •Communication as a resolution tool
Coming soon
Duration
Coming soon
Level
All levels
Format
Coming soon
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